Terms of Use & Service | Trans World Logistics

Welcome to Trans World Logistics. By accessing or using our website and logistics services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

Trans World Logistics provides domestic and international transport, freight forwarding, customs clearance, warehousing, pet relocation, vehicle shipping, and related logistics services. These terms apply to all users of our website and all clients engaging with our services — whether through online booking, phone, or written agreement.

2. Use of Website

By using our website, you agree not to:

• Violate any applicable laws or regulations

• Use the site to transmit malicious software, spam, or harmful content

• Interfere with the security, functionality, or availability of the platform

• Collect or misuse data from other users without consent

Trans World Logistics reserves the right to restrict, suspend, or terminate access at any time without notice for violations of these terms.

3. Service Agreement

All logistics services provided are subject to a separate shipping contract, rate agreement, or booking confirmation. Trans World Logistics is not liable for obligations not expressly outlined in those agreements.

Clients must ensure that all shipping information provided is accurate and complete. Misdeclared cargo may result in penalties, delays, or cancellation.

4. Pricing & Payment

All prices are quoted based on the information provided at the time of inquiry. Additional charges may apply for:

• Customs duties, taxes, or storage fees

• Weight, dimension, or cargo discrepancies

• Delays caused by incorrect documentation or client error

Unless otherwise agreed in writing, payments must be made in full prior to shipment.

5. Customs & Compliance

We provide assistance with customs clearance; however, the final responsibility lies with the client to ensure that cargo complies with all local and international import/export regulations.

Any fines, penalties, or seizures arising from regulatory violations are the sole responsibility of the client.

6. Liability & Insurance

Trans World Logistics is not responsible for delays, damage, or loss caused by:

• Acts of God, natural disasters, or extreme weather

• Carrier or third-party negligence/errors

• Political unrest, strikes, war, or customs inspections

Clients are strongly encouraged to request cargo insurance if additional coverage beyond standard liability limits is required.

7. Cancellation & Refund Policy

• Cancellation requests must be submitted in writing.

• Refunds will be issued depending on the shipment’s status and services already rendered.

• Handling, administrative, and processing fees may be deducted.

8. Intellectual Property

All content on this website — including text, images, logos, service descriptions, and designs — is the property of Trans World Logistics and protected under copyright and trademark law. Unauthorized reproduction, distribution, or use is strictly prohibited.

9. Modifications to Terms

Trans World Logistics reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated terms.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📍 Trans World Logistics – Head Office
📧 Email: support@transworldlogistics.com
🌐 Website: www.tranworldlogistics.com